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Front of House Team Member

2 months ago

Sutton Coldfield, Birmingham, United Kingdom Stonegate Group Full time

Location: Lord Nelson

We're looking for a talented and enthusiastic individual to join our team as a Front of House Team Member. As a key member of our team, you'll be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:

  • Welcome and engage every guest, ensuring they have a memorable experience
  • Prepare and serve high-quality food and drink, meeting our standards of excellence
  • Make recommendations that elevate guest experiences and increase sales
  • Maintain a clean and safe environment for guests and colleagues

Requirements:

  • Be at least 18 years old, as this role involves the sale of alcohol
  • Be a team player, able to work collaboratively with colleagues to achieve our goals
  • Have excellent communication and interpersonal skills

What We Offer:

  • Flexible working hours to suit your needs
  • VIP entry to our pubs and bars
  • 25% off food and drink for you and your friends in over 800 sites
  • Early access to your earned wages
  • Opportunities to develop your skills and career with our award-winning development programs

About Us:

At Stonegate Group, we're proud to be the largest operator of pubs, bars, and late-night venues in the UK. Our leading brands include Slug & Lettuce, Be At One, and Popworld. If you're passionate about delivering exceptional customer service and creating memorable experiences, we'd love to hear from you.

Equal Opportunities:

We're committed to equality and diversity, and we welcome applications from all qualified candidates. If you have a disability and require reasonable adjustments during the recruitment process, please let us know in advance so we can make the necessary arrangements.