Front of House Team Member

2 weeks ago


Sutton Coldfield, Birmingham, United Kingdom Loungers Full time

Lounges embody the perfect blend of warmth and sophistication, making them truly special places. As a Front of House Team Member, you'll be instrumental in creating an unforgettable experience for our guests. Your natural charm and ability to read each customer's needs will enable you to adapt your style and approach seamlessly, whether it's a quiet coffee or a lively celebration. You'll work closely with management and the entire team to deliver exceptional service, ensuring every guest leaves with a smile on their face.

The perks of working with us are truly amazing:

  • Tips shared equally across the team, based on hours worked
  • Paid breaks
  • Staff food on every shift, regardless of hours worked
  • 50% discount on food in all of our brands from day one
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Competitions and incentives (like jetting off on an all-expenses-paid trip with one of our suppliers)
  • Christmas and Boxing Day off
  • The best staff party - Loungefest
  • Emotional and practical support via the Licensed Trade Charity
  • Power over your pay with Wagestream
  • Company pension scheme
  • Long service awards
  • Great opportunity for personal development and career progression in a fast-growing business

To succeed in this role, you'll need:

  • Bags of energy and your own unique personality
  • A natural talent and passion for hospitality
  • Extremely driven and relentless at overcoming challenges or obstacles
  • Good communication skills with the ability to build rapport and trust
  • Self-motivation, working at pace with limited supervision, while adhering to pressure and timescales

If you want to find out more about us, follow us on LinkedIn or check out our TikTok page @life.at.lounge



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