Insurance Claims Professional

1 day ago


Birmingham, Birmingham, United Kingdom CV-Library Full time

As a FNOL/Concierge Claims Technician at CV-Library, you will be the first point of contact for policyholders making an insurance claim. Your role will involve providing outstanding customer service and putting the customer at the centre of everything.

Key Responsibilities:
  • To proactively case manage, negotiate, and settle property claims as licensed
  • To build strong professional relationships with team members and other areas of the business
Requirements:
  • Insurance/Loss Adjusting/Claims Handling background is preferable
  • A team player with a passion for helping others, proactive with the ability to work with initiative
  • Able to work as part of a team to ensure client SLAs are met

The estimated salary for this position is £25,000 - £30,000 per annum, depending on location and experience.

This role is based in a hybrid or fully remote working environment, subject to operational needs.



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