Kiosk Team Leader
4 weeks ago
We're a team of experience makers and relationship builders, passionate about delivering exceptional service to our customers.
At Sodexo Live, we're committed to creating unforgettable experiences at the most celebrated events and venues.
We're seeking a motivated and customer-focused individual to join our team as a Kiosk Team Leader.
This is a great opportunity for driven individuals to succeed in a fast-paced and innovative catering facility.
As a Kiosk Team Leader, you'll be responsible for leading a team of kiosk members, engaging and motivating them to deliver first-class service.
You'll work closely with the supervisor to ensure that all requirements for each event are met, and that all areas are set and prepared to meet relevant standards.
Key responsibilities include:
- Leading the kiosk team members throughout their shift
- Engaging, motivating, and training to create a high level of performance
- Assisting the supervisor in ensuring that all requirements for each event are met
- Ensuring that all areas are set and prepared to meet relevant standards
- Supporting all operations
- Ensuring adherence to company uniform standards
- Ensuring that all areas open are effectively closed down
- Ensuring that every opportunity is taken to 'up sell' to our customers
- Ensuring that casual employees are thoroughly briefed of expectations
- Managing stock levels and ensuring an effective stock rotation procedure
- Training and guiding all new members of staff in line with ACC Liverpool standards
The ideal candidate will have excellent communication skills, a passion for food and beverage, and a passion for working with people.
They will also have exceptional time-keeping skills, the ability to motivate and engage employees to deliver first-class service, and a passion to develop employees by guiding and delivering feedback.
Experience within a hospitality, catering, or bar setting is essential.
We're looking for a team player who is passionate about delivering exceptional service and creating unforgettable experiences.
If you're a motivated and customer-focused individual who is passionate about food and beverage, we'd love to hear from you.
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