Claims Specialist

4 weeks ago


Cardiff, Cardiff, United Kingdom New Law Full time
Claims Handler Opportunity

We are seeking a skilled and empathetic Claims Handler to join our team at NewLaw Solicitors. As a Claims Handler, you will be the primary point of contact for clients, providing exceptional service and support throughout the claims process.

Key Responsibilities:

  • Manage client interactions via phone, ensuring a professional and supportive experience
  • Process and advance claims during each conversation, utilizing comprehensive training and expertise
  • Stay composed and composed under pressure, maintaining a calm and empathetic demeanor

About the Role:

This is an exciting opportunity to join a dynamic and growing law firm, dedicated to delivering exceptional outcomes for our clients. As a Claims Handler, you will be at the forefront of client interactions, shaping an outstanding client experience and contributing to the firm's success.

Requirements:

  • Passion for helping people and excellent communication skills
  • Ability to work in a fast-paced environment, managing multiple calls and tasks
  • Comprehensive training will be provided to empower you to excel in this role

What We Offer:

NewLaw Solicitors offers a supportive and collaborative work environment, with opportunities for growth and development. We are committed to delivering exceptional service and support to our clients, and we are seeking like-minded individuals to join our team.


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