Claims Specialist
3 weeks ago
We are seeking a skilled Claims Handler to join our team at NewLaw Solicitors. As a Claims Handler, you will be responsible for managing claims related to small claims, uninsured losses, and more serious injuries resulting from road traffic accidents.
Key Responsibilities:- Manage client interactions via phone, ensuring a calming and supportive presence that guides clients through the claims process.
- Process and advance claims during each conversation, utilizing comprehensive training to stay composed, professional, and empathetic.
- Collaborate with colleagues to share ideas and provide exceptional service to clients.
- Utilize strong attention to detail and problem-solving skills to gather and document accurate information quickly and efficiently.
- A genuine passion for delivering excellent customer service.
- A friendly, professional telephone manner that makes clients feel at ease.
- Strong attention to detail and problem-solving skills.
- The ability to gather and document accurate information quickly and efficiently.
- A team player who enjoys sharing ideas and collaborating with colleagues.
- A competitive salary of £22,369.35 - £24,300 depending on experience, plus bonus potential.
- 24 days of annual leave, rising to 26 with length of service, plus public holidays and an extra day off for your birthday.
- A pension scheme with 3% Employer Contributions.
- Access to a range of benefits, including a save-as-you-earn scheme, employee referral scheme, free life assurance, and more.
About NewLaw Solicitors:
NewLaw is a leading specialist law firm, ranked in the Legal 500 and Chambers and Partners for three areas: Personal Injury, Clinical Negligence, and Private Client services. Our fresh approach to managing personal injury claims has made us a major force in the sector since we were first established in 2004. We're part of ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain.
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