Liability and Recoveries Claims Specialist

2 days ago


Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time
About the Role

We are seeking a highly skilled and experienced Liability and Recoveries Claims Specialist to join our team at Admiral Insurance Plc. As a Liability and Recoveries Claims Specialist, you will play a critical role in protecting the interests of our customers and ensuring that their claims are handled efficiently and effectively.

Key Responsibilities
  • Identify and manage potential liability and/or recovery claims through to conclusion.
  • Pro-actively manage a caseload of claims whilst keeping our customers up to date throughout the process.
  • Ensure that your claims are accurately reserved in line with our reserving philosophy.
  • Defend allegations of negligence when our customer is not at fault.
  • Negotiate settlement of costs with the relevant third parties when applicable.
  • Maintain a good working relationship with all teams across the department.
  • Liaise and work closely with our panel solicitors.
  • Stay up to date with legal aspects of liability.
  • Act as point of contact for the rest of the department in respect of liability and/or recovery matters.
  • Perform any other duties as reasonably requested and according to the needs of the Household Claims department or the company to ensure business targets are achieved.
Requirements
  • A background in liability claims and/or personal injury claims and/or recovery claims.
  • Awareness of the types of claims and scenarios that a home insurer may be held liable for and the types of claims and scenarios where a recovery may be possible.
  • Strong attention to detail.
  • Excellent listener.
  • Ability to negotiate.
  • Think quickly, creatively and laterally.
  • Work autonomously and seek further opportunities.
  • Adapt easily to change and retain knowledge.
  • Display confidence and professionalism when liaising with customers and other parties.
  • Ability to manage a case load.
  • Effective time management and organisational skills.
  • Good written and verbal communication skills.
  • Team player.
  • Flexible attitude.
About Us

Admiral Insurance Plc is a multi-award-winning business that prioritizes the career and development of its employees. We offer a competitive remuneration package and a range of ongoing professional development opportunities, including externally accredited courses. Our company culture is built on four key areas: communication, equality, reward, and fun. We believe that 'People who like what they do, do it better' and strive to create an environment that rewards hard work and determination.



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