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Customer Service Representative

2 months ago

Tonbridge, Kent, United Kingdom Office Angels Full time £25,000 - £26,000
Customer Service Administrator

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Administrator. As the first point of contact for customers, you will provide exceptional service via phone and email, ensuring a positive experience for our clients.

Key Responsibilities:
  • Provide exceptional customer service via phone and email
  • Stay up-to-date with industry-specific knowledge and company products/services
  • Previous experience in a customer-facing role, ideally via email/telephone
  • Proficiency in using customer databases or internal systems and Microsoft Office
What We Offer:
  • A competitive salary package, including benefits
  • Opportunities for career advancement within the company
  • Development opportunities, including Apprenticeship schemes
  • A supportive manager who adapts to each person individually in terms of training and development

This is an excellent opportunity for a customer-focused individual to join our team and contribute to delivering exceptional service to our clients. If you thrive in a busy environment and enjoy delivering excellent service to customers, we encourage you to apply.