Route Deliverer with Excellent Customer Service

3 days ago


Wantage, Oxfordshire, United Kingdom Royal Mail Group Full time
Job Title: Route Deliverer with Excellent Customer Service

About Royal Mail Group:
Royal Mail Group is committed to delivering an exceptional service to our customers and communities. As a Postperson with Driving, you will play a key role in helping us achieve this goal.

Estimated Salary: £12.54 per hour, paid monthly, with opportunities for overtime and additional income.

Key Responsibilities:
  • Deliver mail and packages efficiently and safely to residential and business addresses.
  • Provide excellent customer service, responding promptly to queries and resolving any issues that may arise.
  • Work independently, managing your delivery route and prioritizing tasks to meet deadlines.
  • Maintain accurate records of deliveries and communicate effectively with colleagues and management.


Required Skills and Qualifications:
  • You must have a strong sense of community and take pride in your work.
  • Excellent communication and interpersonal skills are essential for building relationships with customers and colleagues.
  • A full UK manual driving licence with no more than 6 penalty points is required.
  • You should be organized, punctual, and able to work well under pressure.


Benefits:
  • Paid 10% above market average salary, increasing your earning potential.
  • Overtime paid at 1.25 x normal hourly rate, providing additional income opportunities.
  • 22.5 days holiday, rising with length of service, ensuring you have time to relax and recharge.
  • Full uniform provided, ensuring you look professional on the job.
  • Company pension scheme, offering financial security in retirement.
  • Lots of opportunities to develop a career, including trainee manager roles and apprentice schemes.
  • Excellent family-friendly support, including enhanced maternity pay, paternity leave, adoption leave, and shared parental leave.
  • Access to wellbeing services, tools, and resources to support physical and mental health.
  • Variety of discounts, including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership.
  • Free stamps at Christmas, showing appreciation for your hard work.


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