Route Deliverer with Excellent Customer Service
3 days ago
About Royal Mail Group:
Royal Mail Group is committed to delivering an exceptional service to our customers and communities. As a Postperson with Driving, you will play a key role in helping us achieve this goal.
Estimated Salary: £12.54 per hour, paid monthly, with opportunities for overtime and additional income.
Key Responsibilities:
- Deliver mail and packages efficiently and safely to residential and business addresses.
- Provide excellent customer service, responding promptly to queries and resolving any issues that may arise.
- Work independently, managing your delivery route and prioritizing tasks to meet deadlines.
- Maintain accurate records of deliveries and communicate effectively with colleagues and management.
Required Skills and Qualifications:
- You must have a strong sense of community and take pride in your work.
- Excellent communication and interpersonal skills are essential for building relationships with customers and colleagues.
- A full UK manual driving licence with no more than 6 penalty points is required.
- You should be organized, punctual, and able to work well under pressure.
Benefits:
- Paid 10% above market average salary, increasing your earning potential.
- Overtime paid at 1.25 x normal hourly rate, providing additional income opportunities.
- 22.5 days holiday, rising with length of service, ensuring you have time to relax and recharge.
- Full uniform provided, ensuring you look professional on the job.
- Company pension scheme, offering financial security in retirement.
- Lots of opportunities to develop a career, including trainee manager roles and apprentice schemes.
- Excellent family-friendly support, including enhanced maternity pay, paternity leave, adoption leave, and shared parental leave.
- Access to wellbeing services, tools, and resources to support physical and mental health.
- Variety of discounts, including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership.
- Free stamps at Christmas, showing appreciation for your hard work.
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