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Dining Service Associate

1 month ago

Wantage, Oxfordshire, United Kingdom The Sparsholt Full time

Position Overview

We're seeking a skilled and dedicated Waiter/Waitress to play a key role in delivering exceptional dining experiences for our guests at The Sparsholt.

Key Responsibilities:

  1. Exceptional Service: Provide attentive and personalized service to ensure a flawless dining experience for our guests.
  2. Menu Knowledge: Familiarize yourself with our menu, including ingredients and cooking techniques, to assist guests with their choices.
  3. Presentation: Serve dishes with style, pour wine accurately, and create memorable dining moments.
  4. Teamwork: Collaborate with your colleagues to ensure a smooth service.
  5. Upselling: Recommend featured items, drinks, and wine pairings to enhance guests' experiences.
  6. Pressure Management: Handle high-pressure situations calmly and professionally, referring them to the line manager if necessary.

Qualifications:

  • Able to display a genuine passion for food, beverage, and customer service.
  • Excellent communication and teamwork skills.
  • Exceptional attention to detail.
  • A hands-on and proactive approach.
  • Able to work autonomously and as part of a team.
  • Excellent time management.

Additional Information:

The Sparsholt has built a family-feel culture where we offer development and progression for all. In addition to that, we also offer a range of benefits including:

  • Complimentary meals during shifts.
  • Life Assurance.
  • Unrivalled opportunities for progression within the company.
  • 28 days holiday, increasing with length of service.
  • Recommend a friend scheme with great bonuses for individual referrals.
  • Exclusive access to our HAPI scheme which offers everyday discounts including money off gym memberships, travel, online shopping, gadgets, and much more.
  • Reward programmes, long service awards, employee recognition, and performance incentives.
  • Enrolment into workplace pension scheme.
  • Employee assistance programme and access to wellbeing hub.
  • Cycle to Work Scheme.

If you love providing great service and want to be part of a fantastic team, we'd love to hear from you.