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Executive Director of Operations

1 month ago

Dagenham, Greater London, United Kingdom Marstons PLC Full time

We're seeking a seasoned General Manager to lead our thriving carvery business, The Pipe Major, in Dagenham. As a key member of our team, you'll be responsible for driving sales growth, nurturing a high-performing team, and delivering exceptional customer experiences.

About the Role

As General Manager, you'll be accountable for running all aspects of the pub, including food and beverage operations, team management, and customer service. You'll thrive in a fast-paced environment, thinking creatively to drive sales and growth, and have a passion for nurturing your team.

Key Responsibilities

  • Lead a high-performing team to deliver exceptional customer experiences
  • Drive sales growth through innovative marketing and operational strategies
  • Manage food and beverage operations, including menu development and inventory control
  • Develop and implement training programs to enhance team skills and knowledge
  • Monitor and analyze sales data to inform business decisions

About the Pub

The Pipe Major is a bustling carvery business with a strong reputation for quality food and excellent customer service. Our pub is ideally located in Dagenham, close to the town centre and transport links. We offer a range of amenities, including a large car park, outdoor seating area, and on-site accommodation for the General Manager.

What We Offer

As a General Manager with Marston's, you'll enjoy a competitive salary, bonus structure, and a range of benefits, including access to a pension plan, private healthcare, and award-winning training and development programs.