Customer Experience Manager

4 weeks ago


Woodham Ferrers, Essex, United Kingdom Sainsbury's Full time
Customer Experience Manager

As a Customer Experience Manager at Sainsbury's, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers. You will lead a team of colleagues to achieve this goal, focusing on operational in-store management, customer engagement, and team development.

Key Responsibilities:
  • Lead a team of colleagues to deliver excellent customer service and achieve sales targets
  • Manage in-store operations, including stock management, visual merchandising, and store maintenance
  • Develop and implement customer engagement strategies to drive sales and customer loyalty
  • Collaborate with other departments to ensure seamless customer experience across the store
  • Conduct regular team meetings and provide coaching and feedback to team members
What You'll Get:
  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive team environment
  • Discounts on Sainsbury's products and services
  • Access to training and development programs

Sainsbury's is committed to providing a positive and inclusive work environment for all colleagues. We believe that diversity and inclusion are essential to our success and are proud to be an equal opportunities employer.



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