Business Excellence Leader, Commercial UK

3 days ago


Slough, Slough, United Kingdom CSL Vifor Full time

Deliver exceptional performance insights and analytics to inform strategic decisions at a national level, providing key performance reporting, trend analysis, and predictive dashboards to evaluate and enhance business activities.

About the Role:

  • Develop and provide commercial business with performance reporting and dashboards to enable clear sight of trends, predictions, and actual performance.
  • Collaborate with Global colleagues to ensure accurate representation of the UK business in reports and dashboards.
  • Promote agreed KPIs with the commercial leadership team for defined areas, monitoring and evaluating all commercial activities to demonstrate progress.
  • Optimise business operations by leading process improvements and change management initiatives, achieving efficiency and effectiveness aligned with commercial operations' needs.
  • Oversee performance and relationships with external pilot providers of flexible commercial resources, making recommendations for resourcing flexible commercial resources.
  • Manage data and solutions from external providers to meet the needs of the commercial team.
  • Develop the commercial induction program structure and content, coordinating its delivery.
  • Evaluate training interventions' success, providing regular reports to Head of Customer Engagement.
  • Foster a continuous improvement culture within the Business Excellence team by leading, managing, and coaching team members.
  • Contribute to tender processes across the product portfolio for the UK, maintaining key information on internal and external sites.

Your Qualifications and Experience:

  • 10 years of significant experience in the pharmaceutical industry, including commercial leadership and business analytics roles.
  • Experience in training roles in UK healthcare, field, and office settings.
  • Significant understanding of NHS funding and commissioning processes.
  • Basic knowledge of medical aspects of therapeutic areas, with a willingness to develop deeper expertise.
  • Expert knowledge of market analytical systems.
  • Demonstrable experience in performance coaching and in-field coaching.
  • Strategic and analytical thinking.
  • Excellent presentation and facilitation skills.
  • A proven track record of collaboration with cross-functional teams to drive outstanding commercial achievements.
  • Professional-level English language skills in oral and written communications.
  • Highly proficient in MS Office Programs (Word, Excel, PowerPoint).

About CSL Vifor:

CSL Vifor aims to become the global leader in iron deficiency and nephrology, partnering with pharmaceutical companies and innovative patient-focused solutions across iron, dialysis, nephrology, and rare conditions.

The company specialises in strategic global partnering, in-licensing, developing, manufacturing, and marketing pharmaceutical products for precision patient care.

Salary: £85,000 - £95,000 per annum



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