IT Infrastructure Specialist

1 day ago


East Midlands, United Kingdom American President Lines Full time
Job Title: IT Infrastructure Specialist

Estimated Salary:

£40,000 - £60,000 per annum

About the Role

We are seeking an experienced IT Infrastructure Specialist to join our team in Leicestershire, GB. As a key member of our local IT infrastructure team, you will be responsible for providing technical expertise on various application, software and hardware issues.

You will support our UKI functions and operations, requiring occasional travel across the United Kingdom and Ireland. Reporting into the IT Field Support Manager, your primary focus will be on resolving complex application, software and hardware issues and reducing reoccurring incidents.

Your Key Responsibilities:

  1. Provide 3rd line technical support resolving complex application, software and hardware issues and reducing reoccurring incidents.
  2. Offer technical assistance for internal projects and new business implementations.
  3. Create and maintain accurate process documentation for technical procedures, configurations and solutions.
  4. Ensure a consistent and reliable service, defining service levels, planning delivery schedules and requirements.
  5. Assist in ad-hoc projects as required.

About CEVA Logistics

CEVA Logistics is a global company that provides supply chain solutions to connect people, products and providers worldwide. We aim to engage and empower our diverse team to co-create value with customers through innovative solutions.



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