International Partnerships Coordinator

3 weeks ago

London, Greater London, United Kingdom Inspired Education Group Full time
Job Title: International Partnerships Administrator

At Inspired Education Group, we are seeking a highly skilled and motivated International Partnerships Administrator to join our team. As a key member of our international partnerships team, you will play a crucial role in supporting the administration, customer service, and sales support of our international B2B sales activity.

Key Responsibilities:
  • Record and manage inbound sales enquiries within our CRM system, ensuring timely and effective distribution to the appropriate team members.
  • Monitor and identify B2C leads, channeling them to the B2C team for further action.
  • Work closely with colleagues across the business to ensure client requirements are captured and implemented.
  • Support student renewals processes within the system, ensuring seamless transitions and minimal disruption.
  • Manage and implement timetable changes and similar customer service enquiries through to successful conclusion.
  • Manage student enrolment processes within ISAMs, ensuring accurate and efficient processing.
  • Support account/partnership management activity and associated reporting, providing valuable insights to inform business decisions.
Requirements:
  • Qualifications: A Level, BTEC, or NVQ Level 3/4, with specific administration qualifications an advantage.
  • Skills: Excellent IT skills, excellent written and communication skills, ability to work well in teams and individually, capability to work effectively in dynamic and changing environments.
  • Experience: Previous administration roles, knowledge of the education sector, and proven experience in a customer support role.
About Us:

At Inspired Education Group, we are committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to safer recruitment processes, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school.

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