Critical Incident Specialist

3 weeks ago


Coventry, Coventry, United Kingdom Tata Consultancy Services Full time
Critical Role in Infrastructure Support

We are seeking an experienced Critical Incident Specialist to join our team. As a key member of our infrastructure support group, you will play a vital role in ensuring the smooth operation of our systems.

As a Critical Incident Specialist, you will be responsible for managing and resolving complex technical issues that impact our business operations. Your expertise in incident management will help us minimize downtime and ensure that our services remain available to our customers.

With a strong background in ITIL and extensive experience in infrastructure management, you will be able to analyze complex problems, develop effective solutions, and collaborate with cross-functional teams to resolve incidents.

Our ideal candidate will have a solid understanding of technical infrastructure, including networks, firewalls, proxies, servers, and databases. They will also possess excellent communication skills, both written and verbal, and be able to interact effectively with multiple stakeholders.

The estimated salary for this position is £60,000 - £80,000 per annum, depending on experience.



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