Cloud Infrastructure Specialist
3 days ago
Cadent Gas Ltd is a leading provider of IT cloud infrastructure services, delivering cutting-edge solutions to clients across various industries.
Role PurposeThe Associate Cloud Infra Support Analyst plays a vital role in ensuring the seamless operation of our IT cloud infrastructure services. This position requires an individual who can ensure the availability, reliability, and maintenance of AWS, Azure, and Google Cloud environments.
Key Responsibilities:- Service Management: Manage and resolve IT service requests and incidents in a timely manner, ensuring minimal downtime and optimal performance.
- Cloud Infrastructure Support: Provide technical support for AWS, Azure, and GCP environments, including troubleshooting, maintenance, and optimization.
- Security and Compliance: Adhere to security standards and implement best practices to ensure secure cloud environments.
- Continuous Improvement: Contribute to the development and implementation of IT maintenance roadmaps, standards, and processes to enhance service delivery.
- Collaboration and Stakeholder Management: Work collaboratively with cross-functional teams to deliver projects and address stakeholder requirements.
Salary: £55,000 - £65,000 per annum, depending on experience.
Required Skills and Qualifications:- Strong understanding of AWS, Azure, and GCP, ideally with relevant certifications.
- Experience in DevOps practices and agile methodologies (SAFe, Scrum) using tools like Jira, Confluence, and Miro.
- Proven knowledge of ITIL principles and practices.
- Strong analytical and problem-solving skills, with experience in supporting mission-critical systems and incident management.
- Excellent communication skills, both written and verbal, with a customer-centric approach and the ability to collaborate effectively with diverse teams.
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