Customer Service Expert
2 weeks ago
Pets Choice Ltd is a renowned UK-based pet products company aiming to be the industry leader.
Job OverviewThis role offers an excellent opportunity for customer service professionals to thrive in a dynamic environment, providing top-notch support and advice to our valued customers.
Main Responsibilities- Deliver exceptional customer experiences via various channels, addressing queries and concerns promptly and efficiently.
- Act as the primary point of contact for information and assistance on our brands and products, ensuring a satisfactory outcome.
- Record all cases on our CRM system and demonstrate empathy towards customers.
- Proactively prevent customer dissatisfaction and escalate cases when necessary.
- You have experience in customer service and knowledge of CRM systems in a contact centre setting.
- You possess strong communication skills, both verbal and written, and good listening abilities.
- You are fluent in English and maintain a high level of attention to detail.
The estimated salary for this position is £35,000 - £45,000 per annum, based on experience.
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Customer Service Representative
2 weeks ago
Yatton, North Somerset, United Kingdom Pets Choice Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Advisor to join our dynamic team at Pets Choice Ltd.As a Customer Service Advisor, you will be the first point of contact for customers, providing exceptional support and resolving any issues in a timely and professional manner.Your primary responsibilities will include:Responding...
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Customer Service Representative
2 weeks ago
Yatton, North Somerset, United Kingdom Pets Choice Ltd Full timePets Choice Ltd is a leading pet products company in the UK, with a growing portfolio of brands and products.Job SummaryThis role involves providing exceptional customer support, resolving queries and complaints efficiently and effectively. The ideal candidate will have excellent communication skills, empathy, and a genuine interest in working with...
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Customer Service Representative
2 weeks ago
Yatton, North Somerset, United Kingdom Pets Choice Ltd Full timeJob OverviewPets Choice Ltd is a leading pet products company in the UK, striving for continuous growth and excellence. We offer a dynamic work environment where you can thrive and make a real impact.We are seeking an experienced Customer Service Advisor to join our team. As a key point of contact for customers, you will be responsible for providing...
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Customer Service Ambassador
2 weeks ago
Yatton, North Somerset, United Kingdom Pets Choice Ltd Full timeJob OverviewPets Choice Ltd is a renowned UK pet products company with ambitious plans to become the best in the industry. Our portfolio includes fast-growing pet brands such as Webbox, TastyBone, Meatiful, Felight, Bob Martin & Vets Kitchen.Main ResponsibilitiesProvide exceptional support to customers via multiple channels, resolving queries and complaints...
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Customer Experience Specialist
2 weeks ago
Yatton, North Somerset, United Kingdom Pets Choice Ltd Full timePets Choice Ltd is a dynamic and growing company that values its employees and strives to create a positive work environment.Job RoleThis role involves providing exceptional customer support, resolving queries and complaints efficiently and effectively. The ideal candidate will have excellent communication skills, empathy, and a genuine interest in working...
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Customer Support Specialist
1 month ago
Yatton, North Somerset, United Kingdom Pets Choice Full timeAbout the RoleWe are seeking an experienced Customer Support Specialist to join our team at Pets Choice. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers through various channels.Key Responsibilities:Respond to and resolve customer queries and complaints in a timely and...
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Pet Care Support Specialist
2 weeks ago
Yatton, North Somerset, United Kingdom Pets Choice Ltd Full timePet Care Support SpecialistWe are seeking a skilled and compassionate Pet Care Support Specialist to join our team at Pets Choice Ltd. As a key member of our customer support department, you will be responsible for providing expert advice and guidance to our customers, ensuring their pets receive the best possible care.About the Role:Offer expert advice and...
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Service Excellence Advisor
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Support Solutions Specialist
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Multi-Platform Service Advisor
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Support Specialist
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Yatton, North Somerset, United Kingdom Pets Choice Ltd Full timeJob DescriptionPets Choice Ltd is a fast-growing and leading pet products company in the UK, seeking an experienced Support Specialist to join our team.As a Support Specialist, you will play a critical role in providing exceptional customer service and support, ensuring that all customer inquiries and complaints are resolved efficiently and effectively.Your...
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Pet Brand Ambassador
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Client Relationship Manager
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Pet Care Advisor Role
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Yatton, North Somerset, United Kingdom Pets Choice Ltd Full timePets Choice Ltd is a well-established UK pet products company aiming to become the industry leader.Job DescriptionThis role presents an excellent opportunity for Pet Care Advisors to deliver exceptional customer experiences and provide top-notch support and advice to our valued customers.Main ResponsibilitiesOffer exceptional customer support via various...
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Yatton, United Kingdom Pets Choice Ltd Full timePets Choice is home to fast growing and leading Pet brands including Webbox, TastyBone, Meatiful, Felight, Bob Martin & Vets Kitchen. We are the 7th largest Pet products company in the UK going through continuous and sustainable growth, with ambition to be number one, and ambition to be the best that we can be!The main purpose of this role is to efficiently...
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Customer Service Advisor
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Yatton, United Kingdom Pets Choice Ltd Full timeJob Description Pets Choice is home to fast growing and leading Pet brands including Webbox, TastyBone, Meatiful, Felight, Bob Martin & Vets Kitchen. We are the 7th largest Pet products company in the UK going through continuous and sustainable growth, with ambition to be number one, and ambition to be the best that we can be! The main purpose of this role...
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Customer Service Advisor
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Yatton, United Kingdom Pets Choice Ltd Full timePets Choice is home to fast growing and leading Pet brands including Webbox, TastyBone, Meatiful, Felight, Bob Martin & Vets Kitchen. We are the 7th largest Pet products company in the UK going through continuous and sustainable growth, with ambition to be number one, and ambition to be the best that we can be!The main purpose of this role is to efficiently...
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