Counter Team Lead

5 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SHISEIDO Full time

As a Beauty Counter Manager at Sephora in Newcastle, you will have the opportunity to work with a renowned cosmetics company, Shiseido, and contribute to its mission of creating beauty innovations for a better world.

About Us

Shiseido is a global leader in the cosmetics industry, with 42,000 employees and 70 nationalities across 120 countries. We are committed to delivering high-quality, safe, and innovative products that meet the needs of our customers.

The Role

This role offers a unique opportunity to join our team and contribute to our success. As a key member of our team, you will be responsible for managing a team of sales consultants, developing and implementing sales strategies, and collaborating with area managers to achieve business objectives.

Responsibilities
  • Lead a team of sales consultants to deliver exceptional customer service and drive sales.
  • Develop and implement sales strategies to drive business growth and improve customer engagement.
  • Collaborate with area managers to achieve business objectives and improve performance.
Requirements

To succeed in this role, you will need:

  • Demonstrable retail management experience.
  • Business management experience.
  • Strong experience in artistry, ideally with a qualification.
  • Ability to communicate effectively with area managers on business performance.
  • Ability to drive KPIs and sales targets within the team.
  • Excellent communication skills.
  • Experience in coaching and developing others.
  • Alignment with our 'Trust8' working principles: Think Big, Take Risks, Hands On, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success.
Benefits
  • 30 days holiday, including bank holidays, increasing with service.
  • Generous discretionary commission scheme.
  • Contributory pension scheme - 5% employer contribution.
  • Enhanced parental allowance.
  • Life Assurance up to x2 your salary.
  • Employee referral bonuses.
  • Access to Retail Trust.
  • Annual performance and development reviews.

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