Retail Team Lead

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom BENEFIT COSMETICS Full time
Key Responsibilities

The Counter Sales Manager plays a crucial role in achieving retail objectives and providing exceptional customer service. Key responsibilities include managing a team of experts, achieving sales targets, and maintaining high customer satisfaction levels.

Core Skills
  • Leadership: Motivate staff, delegate roles, and maintain high standards of customer service.
  • Sales Performance: Achieve counter and service sales targets through effective delegation, product demonstrations, and connection with customers.
  • Team Collaboration: Foster a positive work environment through daily team meetings, effective communication, and recognition of positive work.
  • Business Development: Build business through innovation, creating in-store and external events, linkups, interdepartmental events, and counter events.
  • Stock Management: Ensure the counter remains stocked at all times and report concerns to the area manager immediately.
  • Communication: Maintain high levels of open communication between store/department managers and area managers.

This role requires working weekends, late nights, and bank holidays. The estimated salary for this position is £25,000 - £30,000 (dependent on experience & performance).



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