Insurance Claims Handler

7 days ago


Manchester, United Kingdom Exchange Street Executive Search Full time

We are seeking a skilled Buildings Case Manager to join our team at Exchange Street Executive Search. This hybrid role involves managing repair works with our contractor network following insurance claim approvals.

Key Responsibilities:

  • Appointing contractors and overseeing repair processes
  • Validating estimates and final accounts
  • Ensuring SLA compliance and escalating issues
  • Communicating with stakeholders and conducting quality calls with policyholders
  • Suggesting process improvements

Requirements:

  • Experience in insurance repair work and technical building support
  • Appointment scheduling and management skills
  • Ability to manage challenging conversations and prioritize urgent repairs
  • Strong communication and teamwork skills

We offer a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program.


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