Gaming and Customer Experience Associate
19 hours ago
Entain Group is hiring a Gaming and Customer Experience Associate to join our team.
Main Responsibilities:- Deliver exceptional customer experiences in a retail environment, showcasing products and services.
- Handle customer complaints and feedback, ensuring timely resolutions and continuous improvement.
- Maintain high shop standards, adhering to company policies and procedures.
This role requires working from Monday to Friday 5pm-10pm and Saturday/Sunday 8am-10pm, including bank holidays. You will have a mix of long opening/closing shifts, and shorter evening shifts.
Requirements:- Excellent communication and interpersonal skills, enabling effective interactions with colleagues and customers.
- Ability to work independently or as part of a team, contributing to a collaborative and dynamic environment.
- Optional overtime subject to availability, providing opportunities for increased earnings.
- Pension Scheme and annual ShareSave, promoting financial stability and growth.
- Discounts with hundreds of retailers through Entain Deals, enhancing your shopping experience.
- Healthcare and wellbeing support, prioritizing your physical and mental health.
Estimated annual salary: £24,784.00.
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