Gaming and Customer Experience Associate

19 hours ago


Derby, Derby, United Kingdom Entain Group Full time
Job Summary:

Entain Group is hiring a Gaming and Customer Experience Associate to join our team.

Main Responsibilities:
  • Deliver exceptional customer experiences in a retail environment, showcasing products and services.
  • Handle customer complaints and feedback, ensuring timely resolutions and continuous improvement.
  • Maintain high shop standards, adhering to company policies and procedures.

This role requires working from Monday to Friday 5pm-10pm and Saturday/Sunday 8am-10pm, including bank holidays. You will have a mix of long opening/closing shifts, and shorter evening shifts.

Requirements:
  • Excellent communication and interpersonal skills, enabling effective interactions with colleagues and customers.
  • Ability to work independently or as part of a team, contributing to a collaborative and dynamic environment.
Benefits:
  • Optional overtime subject to availability, providing opportunities for increased earnings.
  • Pension Scheme and annual ShareSave, promoting financial stability and growth.
  • Discounts with hundreds of retailers through Entain Deals, enhancing your shopping experience.
  • Healthcare and wellbeing support, prioritizing your physical and mental health.

Estimated annual salary: £24,784.00.



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