Administrative Healthcare Assistant

2 days ago


Norwich, Norfolk, United Kingdom NHS Full time

As a Care Coordinator/Medical Administrator, you will play a vital role in the smooth running of our busy city practice.

About Our Team

We are a well-established team of healthcare professionals dedicated to providing high-quality patient care.

We are seeking a highly skilled and motivated individual to join our team, someone who is able to work independently and as part of a team, using their own initiative and resourcefulness to deliver excellent patient care.

Key responsibilities include:

  • Offering general assistance to the Practice team and projecting a positive and friendly image to patients and other visitors.
  • Managing and responding to patient and Practice initiated contact, including incoming and outgoing phone calls with patients, reviewing and responding to e-Consults, providing reception capacity and associated administration.
  • Facilitating effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

We offer a competitive salary of £11.00 per hour, depending on experience, under pay review, plus a range of benefits including 5 weeks annual leave plus bank holidays, NHS pension, uniform, complimentary refreshments and free parking.



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