Maintenance Technician
4 days ago
About the Role:
Maintenance Technicians play a critical role in ensuring the safe and efficient operation of commercial facilities. As a Maintenance Technician at CBRE, you will be responsible for providing essential maintenance services to our clients, ensuring that their properties remain operational and compliant with established performance and quality standards.
Main Responsibilities:
- Adhere to clients' change control and other management processes.
- Provide quality management information and reporting to CBRE and the client.
- Implement and maintain a health and safety system, including work permits.
- Effectively manage and administer reporting, including management of sub-contractors and CBRE personnel.
- Provide technical engineering support to technicians.
- Perform LV authorized tasks, including critical service switching for isolations and processes.
- Contribute to a positive, innovative work environment and lead by example.
- Monitor building systems, understand operating parameters and set-points.
- Oversee all engineering-related works undertaken on the premises.
- Delegated oversight of sub-contractor working for CBRE and others.
- Provide safe operational program documentation.
- Ensure correct escalation processes are followed.
- Deliver high-quality PPM and reactive works to meet SLAs.
- Provide regular engineering performance reviews to the Engineering Manager.
- Support a "Safety First" culture and take responsibility for your own safety and that of others.
- Contribute to "Tool Box Talks" and team meetings.
- Support the development of a positive health and safety culture.
- Monitor BMS systems, understand operating parameters and set-points.
- Oversee all engineering-related works undertaken on the premises.
- Delegated oversight of sub-contractor working for CBRE and others.
- Provide safe operational program documentation.
- Ensure correct escalation processes are followed.
- Deliver high-quality PPM and reactive works to meet SLAs.
- Provide regular engineering performance reviews to the Engineering Manager.
- Develop a good working relationship with end-users.
- Support the Facilities Coordinator and/or Manager in obtaining quotes for supplies, parts, and works.
- Train new staff members.
- Provide support to other team members on work-related issues.
- Continuously develop your personal engineering knowledge in line with current standards and changing legislation.
- Keep records of statistical information for audit or review purposes.
- Provide timely and accurate reports.
- Ensure service levels are being met.
- Ensure all work areas adhere to best housekeeping standards.
- Monitor levels of satisfaction from visitors, clients, employees, partners, and directors at the client.
- Manage time effectively, prioritizing tasks and understanding the urgency of certain requests.
Requirements:
- Good standard of general education.
- English and Maths GCSE A to C grade.
- Professional trade qualifications with a bias to electrical City and Guilds to include 18th Edition.
- Substantial intermediate experience working within M&E building maintenance.
- Demonstrate experience and understanding of current Health & Safety.
- Demonstrate supervisory experience of working in a Blue Chip environment.
- Good communication skills, both verbal and written.
- A level of IT literacy - Word, Excel, Outlook, Client online systems.
- Report writing.
- Smart and presentable.
- Ability to communicate effectively with clients on behalf of CBRE.
- Attendance at management and client meetings as required.
- Undertake additional training as required.
- Flexible, adaptable team player with a positive "can do" attitude.
- Ability to work under pressure and support the team.
- Effective personal time management essential.
- Ability to see the bigger picture and close out problems.
- Strong supervision capabilities.
- Ability to be self-motivating.
- Ability to motivate and lead a small team.
- Develop solutions in agreement with others to reactive problems.
- Plan resource allocations effectively.
- Recognize correct information value to resolve operational issues.
- Quickly identify operational anomalies.
- Respond positively and reliably to customer requests.
- Understand the client's business importance.
- Demonstrate understanding of the impact of own activity.
- Commercial and Financial awareness of client environment.
- A high-level focus on the achievement of total customer satisfaction.
- A high level of flexibility and a positive attitude to innovation and change.
- Commitment to the ongoing success of the business.
About CBRE Global Workplace Solutions:
CBRE Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs through expert facilities management, project management, real estate, and energy and sustainability services. Dedicated teams work across all industries, supporting clients ranging from global Fortune 500 companies to single, iconic buildings.
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