Branch Administrator
4 weeks ago
We are seeking a highly organized and detail-oriented Branch Administrator to join our team at Blue Arrow. As a key member of our branch team, you will be responsible for providing administrative support to our customers and colleagues, ensuring the smooth operation of our branch.
Key Responsibilities- Provide administrative support to our branch team and customers
- Maintain and provide feedback on internal systems for the branch
- Effective information sharing and participation in team meetings
- Maintain safe working practices and quality standards
- Proactive approach to continued professional development and progression through our admin training pathway
- Accurate and timely input of data onto the Business Management system for all revenue streams
- Active participation in monthly financial review to ensure accurate and timely invoice processing and cost recovery
- Creation and progressing of purchase and work orders in line with company processes
- Interrogation of Business Management System to provide management information and provide prompt resolution of queries
- Maintain customer relationships to achieve a high level of customer satisfaction
- Effective response to customer enquiries, escalating as appropriate
- Preparation of correspondence, reports/minutes in company style
- Management of company documentation to fulfil customer needs
- Admin and customer service experience is essential
- Some financial knowledge would be an advantage
- Motivated to work in a busy environment and enjoys taking on essential admin duties
- Annual leave: 35 days inclusive of bank holidays
- Pension: 8% non-contributory pension with option to make additional voluntary contributions with company top up based on the level of AVC's
- Twice yearly salary reviews with reference to RPI
- Professional Development: biannual reviews on development to encourage career growth
- Private Medical insurance available after 6 months of employment with additional family option
- Permanent Health Insurance: generous long term illness cover equal to 50% of salary with continuation of company pension contributions
- Life Assurance: 6 x annual salary
- Employee Assistance Programme: 24/7 phoneline offering practical support and access to counsellors
- Company Share Ownership Plan: option to become a company shareholder through pre-tax saving scheme
- Cycle to Work and Electric Vehicle Leasing salary sacrifice schemes
- Annual company profitability bonus
- Employee Milestone bonus, including increased holiday entitlement
If you have the experience we are looking for, please contact Louise at Blue Arrow.
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Bellshill, United Kingdom Blue Arrow Ltd. Glasgow Full time{"title": "Branch Administrator", "description": "About the RoleWe are seeking a highly organized and detail-oriented Branch Administrator to join our team at Blue Arrow Ltd. Glasgow. As a key member of our administrative team, you will be responsible for providing exceptional support to our branch staff and customers.Key ResponsibilitiesProvide...
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