Vulnerable Client Advocate

3 weeks ago


Romford, Greater London, United Kingdom Austin Fraser Full time
Housing Solutions Triage Officer Job Summary

Austin Fraser is seeking a motivated and experienced Housing Solutions Triage Officer to join our team. This dynamic role involves providing a high-quality first point of contact and triage service for vulnerable individuals, assessing referrals, and implementing targeted early interventions to prevent or delay homelessness.

About You:

  • Degree in Social Work, Law, or a related field.
  • Experience working with homeless individuals or those at risk of homelessness.
  • Excellent communication and interpersonal skills.

Key Responsibilities:

  • Provide a high-quality first point of contact and triage service for vulnerable individuals.
  • Assess referrals and make initial enquiries to establish eligibility for assistance under homelessness legislation.
  • Implement targeted early interventions to prevent or delay homelessness.

Salary and Benefits:

  • Estimated salary range: £25,000 - £35,000 per annum.
  • Ongoing training and professional development opportunities.
  • A supportive and collaborative work environment.


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