Service Advisor

4 days ago


Romford, Greater London, United Kingdom Auto Skills UK Full time

Job Summary: We are seeking an experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.

Key Responsibilities:

  • Take Service Department bookings and meet and greet service customers to identify their service requirements.
  • Update customers with technical issues and deal with complaints in a professional and courteous manner.
  • Seize opportunities for up-selling products and services to increase revenue.
  • Work closely with the Service Team to ensure that all customers receive a high level of service.

Requirements:

  • Previous experience as a Service Advisor in the automotive industry.
  • Knowledge of Kerridge / 1 link / Pinnacle systems or similar DMS System.
  • Ability to thrive in a fast-paced service department and work well under pressure.
  • Full clean UK Driving Licence.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a leading automotive company.
  • A dynamic and supportive work environment.


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