Customer Service Team Lead

2 days ago


Birmingham, Birmingham, United Kingdom Edgbaston CollegeBirmingham Full time

Edgbaston College is a leading educational institution in Birmingham, offering flexible A-level programs with regular testing and small classes. We pride ourselves on our approach to teaching and learning, ensuring students are treated as individuals and build great relationships with staff.

About the Role

This is an exciting opportunity to join our team as a Front Desk Receptionist/Pa, providing high-quality customer service and modeling positive partnerships with visitors. You will support the Principal, manage daily administrative tasks, compliance, and school policies, and coordinate logistical needs.

Key Responsibilities:

  • Delivering exceptional customer service to all visitors
  • Supporting the Principal in daily administrative tasks
  • Managing compliance and school policies
  • Coordinating logistical needs

What We Offer:

  • A competitive salary of £25,000 - £30,000 per annum
  • Free parking available for staff
  • Located close to excellent train and bus links in central Birmingham

We are an equal opportunities employer and value diversity. The successful applicant will be subject to an enhanced DBS check and will be expected to adhere to all safeguarding, welfare, and health & safety policies and procedures of the school.



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