Customer Service and Operations Manager

4 days ago


Ruislip, Greater London, United Kingdom Flow Recruitment Full time
Job Description:
A key role has become available for a Customer Service and Operations Manager to join our team at one of the UK's leading 5-a-side football centres. As a Full-time Assistant Manager (40 hours/week), you will be responsible for assisting with complex management, staff supervision, and flexible shift work. The estimated annual salary for this position is £25,000 - £30,000.

Key Accountabilities:
  • Offer high-quality service to customers and collaborate with sales and marketing teams.
  • Establish strong relationships with customers, team captains, local schools, and football coaches.
  • Oversee staff, including reception and referees, and drive sales performance.

Essential Skills:
  • Demonstrated expertise in customer service and communication.
  • Proven ability to manage and lead a team effectively.

About Flow Recruitment:
Flow Recruitment is a respected recruitment agency specialising in placing skilled professionals in various industries. We are dedicated to delivering exceptional service and supporting our clients in finding the right candidates for their needs.

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