Customer Service Liaison

3 days ago


Ruislip, Greater London, United Kingdom Ritz Recruitment Full time
Sales Support Administrator Role Overview:

We are seeking a skilled Sales Support Administrator to join our Ruislip office, located in the heart of London. The successful candidate will be responsible for providing administrative support to the Sales function, working closely with the Sales Support Manager and Sales Account Managers.

Key Responsibilities:
  • Order entry and image requests management
  • Preparing and sending letters to customers
  • Compiling weekly reports from Sales Account Managers
  • Providing timely updates to Sales Account Managers on requested information
  • Creating product specification customer forms with detailed product information and text for online trading
  • PARTicipating in meetings with customers and relevant National Account Managers
  • Advanced Excel skills – able to perform VLOOKUPs, pivot tables, and ideally macros
  • Fluency in French is an asset but not essential
  • A minimum of 2 years' experience in a customer service or sales environment
  • Experience supporting account managers or field sales representatives
  • Experience preparing quotations and product data sheets


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