Deployment Specialist
2 days ago
Careo Ai is revolutionizing healthcare staffing with AI-driven solutions. We're seeking an experienced Senior Client Onboarding Specialist to lead client onboarding and ensure smooth deployment of our solutions. As a critical member of our team, you will be responsible for developing strong relationships with clients, managing onboarding processes, and providing exceptional support.
Your expertise in technical deployments, stakeholder management, and problem-solving will enable you to drive successful outcomes and continuous improvement. You will work closely with internal teams to resolve any issues and enhance the customer experience.
About the Job
- Lead client onboarding and deployment of Careo Ai's solutions within NHS hospitals and private healthcare providers.
- Act as the main point of contact for key stakeholders, including staffing coordinators, senior executives, and technical teams.
- Manage the end-to-end deployment process, ensuring all technical, operational, and commercial aspects are executed flawlessly.
Key Responsibilities
- Collaborate with internal product and development teams to resolve any issues and enhance the customer experience.
- Gather and analyze client feedback to make continuous improvements to workflows and system configurations.
Requirements and Qualifications
- Proven experience as a Customer Success Manager, Deployment Manager, or similar role within a tech-driven environment.
- Experience in tech deployments within the public sector (experience with NHS is highly desirable).
- Strong technical acumen with the ability to liaise with network/infrastructure engineers.
Benefits and Opportunities
- Competitive salary: £55,000 - £65,000 per annum.
- Flexible, remote working environment with regular travel to client sites.
- Opportunity to shape the future of healthcare staffing with cutting-edge technology.
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