Head of Banking Operations

15 hours ago


London, Greater London, United Kingdom ZRG Partners, LLC Full time
Head of Banking Operations Job Description

We are seeking an experienced Head of Banking Operations to lead the development and commercial management of our banking operations. This includes responsibility for strategic development, enhancement of the bank's product offerings, and customer journey optimization.

This role emphasizes creating a seamless and outstanding customer experience across the digital platform and traditional distribution channels. The successful candidate will have extensive experience in a bank or financial institution, with a deep understanding of tradfi banking products, as well as knowledge of the institutional digital assets ecosystem.

Key Responsibilities:
  • Develop and implement strategies to improve banking operations and drive business growth.
  • Lead the commercial management and enhancement of the bank's product offerings.
  • Optimize the customer journey across the digital platform and traditional distribution channels.


Requirements:
  • A minimum of 10 years of experience in a bank or financial institution, with expertise in tradfi banking products and digital assets.
  • Strong leadership skills and ability to grow a small team.
  • Excellent communication and collaboration skills.


Salary and Benefits:
This is a two-year fixed term contract paying up to £140,000 + benefits, depending on experience.

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