Customer Service Representative
4 weeks ago
About the Role
We are seeking a Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a great shopping experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Be knowledgeable about our products and services, making recommendations to customers and promoting our offers.
- Work across the store, including the service, picking and replenishment areas, to ensure that our customers receive a seamless shopping experience.
- Participate in seasonal, community and charity events, creating a great inclusive atmosphere.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A range of benefits, including holiday pay, pension scheme, and access to wellbeing services.
- Opportunities for career progression and development, including training and mentorship.
- A fun and supportive work environment, with a team of like-minded colleagues.
Requirements
- A passion for delivering great customer service and a commitment to providing an excellent shopping experience.
- The ability to work collaboratively as part of a team and communicate effectively with colleagues and customers.
- A willingness to learn and develop new skills, with a focus on providing exceptional customer service.
Why Join Us?
At Tesco, we are committed to providing a great shopping experience for our customers. We believe that our colleagues are the key to achieving this, and we are looking for talented individuals who share our values and are passionate about delivering exceptional customer service.
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