Customer Service Ambassador

3 days ago


Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time
Job Overview

FireAngel Safety Technology is seeking a skilled Customer Service Representative to join our team. As a key member of our customer services team, you will be responsible for delivering exceptional customer experiences through proactive issue resolution and effective communication.

Key Responsibilities

  • Provide timely and accurate responses to customer inquiries via phone, email, and chat
  • Collaborate with internal departments to meet customer needs and resolve issues efficiently
  • Utilize data entry skills to maintain accurate records in various platforms

Requirements

  • At least 1-3 years of relevant work experience
  • Excellent phone etiquette, verbal, written, and interpersonal skills
  • Ability to multitask, organize, and prioritize work effectively

About FireAngel Safety Technology

We are a leading provider of innovative home safety products, committed to protecting and saving lives. Our mission is to revolutionize the way business is conducted in our chosen segments. If you are passionate about delivering exceptional customer experiences and working for a company that makes a real difference, we encourage you to apply.



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