Customer Service Ambassador

2 months ago

Coventry, Coventry, United Kingdom Bistrot Pierre - Midlands Team Member Full time

About the Role

We are seeking a skilled and enthusiastic Waiting Team Member to join our dynamic team at Bistrot Pierre - Midlands. As a key member of our Bistrot team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.

Key Responsibilities

  • Deliver a high level of customer service, ensuring a warm and welcoming experience for our guests.
  • Perform all tasks to the Bistrot Pierre standard, maintaining the highest level of quality and consistency.
  • Positively contribute to the sales activity at your Bistrot, driving revenue growth and achieving sales targets.

What We Offer

As a Waiting Team Member at Bistrot Pierre - Midlands, you will enjoy a range of benefits, including:

  • Treat your friends and family to an unlimited 50% discount off our food at any of our Bistrots.
  • An awesome service charge on top of your competitive hourly pay rate.
  • Sign up to the financial wellbeing platform Wagestream, which lets you track your earnings, access your wages before payday, set up savings and provides a financial health score checker.
  • Discounted room rates at our two hotels.
  • Discounted selected dishes on shift, and wines at cost price.
  • We take well-being seriously, so you'll have access to our 24/7 employee assistance programme.
  • Fantastic staff nights out and on-shift daily and monthly incentives.
  • Annual company rewards – get the chance to win holiday vouchers for you and your loved ones.
  • Take part in our Future Leaders course, where you can experience bespoke career development.
  • Length of service awards.

Why Choose Bistrot Pierre - Midlands?

We pride ourselves on our welcoming and inclusive environment, where you can excel and develop in your role. Our team is passionate about delivering exceptional customer service and creating a memorable experience for our guests.

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