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IT Program Manager
2 months ago
Project Manager Role at Candour Solutions
As a Project Manager within the IT Services division, you will be tasked with overseeing and ensuring the effective execution of projects across various technical domains, including Infrastructure, End User Computing, Cloud Services, Office 365, Mobile Device Management, and Security.
Your collaboration with a talented team will be essential in delivering a diverse array of projects and programs tailored to our clientele. The scope of these projects will vary significantly in both size and complexity.
You will be responsible for diligently monitoring, controlling, and reporting on project risks and issues, taking necessary actions to maintain project timelines. Your role will also involve expert stakeholder management, requiring excellent written and verbal communication skills.
This position demands a flexible and autonomous approach, along with the ability to cultivate and sustain strong relationships with our clients. The culture of this team is built on collaboration and teamwork, making it an ideal environment for a dedicated team player.
Key Responsibilities:
- Develop and create comprehensive project initiation documentation.
- Formulate detailed project plans.
- Compile project reports and manage any arising issues.
- Keep both internal and external stakeholders updated on project progress.
- Coordinate internal technical resources and manage some external vendors and subcontractors.
- Simultaneously manage multiple customer projects and programs.
- Enforce established processes, methodologies, and standards.
- Lead customer meetings and present project updates regularly.
- Support objectives outlined in the company's information security policy.
- Perform tasks in alignment with data and information security protocols.
Key Competencies:
- Ability to work independently as well as collaboratively within a team.
- Confidence in decision-making.
- Capacity to retain and articulate diverse information effectively.
- Professional demeanor in customer interactions.
- Strong negotiation and conflict resolution skills.
- Proficient in risk and issue management.
- Demonstrated ability to manage multiple projects and priorities concurrently.
- Understanding of the sales lifecycle.
- Proficient in core Microsoft Office applications and familiar with Microsoft Project.
- Solid grasp of project management principles, methodologies, and best practices.
Qualifications:
- Good understanding of PRINCE2 Project Management procedures and processes.
- Desirable experience in managing IT projects.
- Beneficial experience in an IT Services environment.
Benefits:
- Contributory pension scheme.
- Long Service Awards.
- 25 days plus bank holidays holiday allowance.
- Financial support for home working setup.
- Hybrid working options.
- Discounted gym membership.
- Life insurance coverage.
- Free parking and charging points.
- Discounted private medical care.