Deputy Head of Retail Operations
2 weeks ago
We are seeking an experienced Deputy Head of Retail Operations to lead our retail food and beverage operation at Tottenham Hotspur Stadium. This is a challenging and rewarding role that requires strong leadership and operational skills.
The successful candidate will be responsible for delivering first-class non-match day and match-day retail operations, ensuring seamless customer experiences and high-quality food and beverage offerings.
Key Responsibilities- Lead the delivery of retail operations, including planning, execution, and evaluation
- Collaborate with cross-functional teams to drive business growth and improve customer satisfaction
- Develop and implement strategies to enhance operational efficiency and reduce costs
- Manage a team of variable and full-time personnel to deliver exceptional customer service and quality food and beverage products
- Proven experience in leading large-scale retail operations, preferably in a sports or entertainment venue
- Strong leadership and management skills, with the ability to inspire and motivate a team
- Excellent communication and problem-solving skills, with a focus on customer satisfaction
- Ability to work in a fast-paced environment and adapt to changing priorities
- A competitive salary of £55,000 per annum
- Opportunities for professional development and career advancement
- A dynamic and supportive work environment
- Access to a range of employee benefits, including medicash, aviva digicare, and perks at work
-
Revenue Operations Manager
1 month ago
London, Greater London, United Kingdom Deputy Full timeAbout DeputyDeputy is a global SaaS workforce management company that serves over 330,000 workplaces across 100+ countries worldwide. We're backed by top investors and have recently surpassed $100m in annual recurring revenue. Our mission is to empower 80% of the global workforce, and we're passionate about improving the world of work, one shift at a...
-
Account Manager
1 month ago
London, Greater London, United Kingdom Deputy Full timeJob Description">We are seeking a highly skilled Sales Executive to join our team. As a Sales Executive, you will play a critical role in finding and acquiring new customers to sell Deputy's all-in-one scheduling and timekeeping solution.You will drive the entire sales process from start to finish, using creative prospecting skills to strategically pursue...
-
Revenue Operations Manager
1 day ago
London, Greater London, United Kingdom Deputy Full timeCompany OverviewDeputy is a global SaaS workforce management company with a presence in 100+ countries, serving over 330,000 workplaces worldwide. Our headquarters are located in Sydney, San Francisco, and London, and we are backed by top investors.We've surpassed $100m in annual recurring revenue and aim to empower 80% of the global workforce. If you're...
-
Deputy Head of Retail Operations Manager
2 weeks ago
London, Greater London, United Kingdom Compass Group UK & Ireland Full timeCompany OverviewLevy UK & Ireland is a leading sector within Compass Group, the world's largest catering company. We deliver exceptional experiences in food, drink, and hospitality at top venues worldwide.About the RoleWe are seeking an experienced Deputy Retail Operations Manager to oversee retail operations across The O2. This role involves managing...
-
Global Marketing Operations Manager
3 weeks ago
London, Greater London, United Kingdom Deputy Full timeAbout the RoleWe are seeking a highly skilled Global Marketing Operations Manager to join our team at Deputy, a global SaaS workforce management company. As a key member of our marketing team, you will be responsible for creating and executing strategic marketing programs to drive demand, generate leads, and build brand awareness.The ideal candidate will...
-
Deputy Head of Sales and Service
12 hours ago
London, Greater London, United Kingdom Chartwells Independent Full timeAs a key member of our team at Chartwells Independent, the Deputy Head of Sales and Service will be responsible for overseeing the retail operation across The O2. With a focus on exceptional customer experiences, this role will involve managing various concession units, kitchens, and bars, including branded outlets such as the Kraken Bar, Moet & Stella Bars,...
-
Deputy Head of Retail Experience
2 weeks ago
London, Greater London, United Kingdom Levy UK Full timeSalaryThe estimated salary for this role is £39,500 per annum, plus benefits.Job DescriptionAs a Deputy Retail Operations Manager at Levy UK & Ireland, you will oversee the retail operation across The O2, managing various concession units, kitchens, and bars. This role requires a confident leader with experience managing large operational teams in retail or...
-
Global Workforce Solutions Expert
4 days ago
London, Greater London, United Kingdom Deputy Full timeJob Description:The ideal candidate will have a strong technical background and excellent customer-facing skills, with the ability to understand business/operational needs and technical challenges of our customers. This role requires proactive technical consultation with key customers to support growth, satisfaction, utilization, and retention.The Senior...
-
Retail Operations Director
2 weeks ago
London, Greater London, United Kingdom ALLSAINTS Retail Limited Full timeJob OverviewWe are seeking a highly skilled and experienced individual to join our team as a Retail Communications Manager in our East London Studios.This is an exciting opportunity to be part of a global brand that values diversity, innovation, and customer experience. As a key member of our retail operations team, you will play a critical role in...
-
Director of Stadium Retail Operations
1 day ago
London, Greater London, United Kingdom Compass Group UK & Ireland Full timeAbout the RoleWe are seeking a seasoned leader to oversee our retail operations at Tottenham Hotspur Stadium, delivering exceptional dining and hospitality experiences to fans and guests.As Deputy Head of Retail, you will lead a team of 16 direct reports and up to 800 match day casuals, overseeing food and beverage operations across our cutting-edge stadium.
-
Retail Operations Manager
4 weeks ago
London, Greater London, United Kingdom Crew Clothing Head Office Full timeCrew Clothing Head Office is recruiting a Retail Operations Manager to oversee the retail operations function in South-West London. As a key member of the team, you will be responsible for supervising and managing allocation function in-line with company and departmental KPIs.You will work closely with branch merchandising department to ensure store stock...
-
Business Growth Strategist
1 month ago
London, Greater London, United Kingdom Deputy Full timeAbout DeputyDeputy is a leading global SaaS workforce management company that serves over 330,000 workplaces across 100+ countries. We're passionate about improving the world of work, one shift at a time.About the RoleWe're seeking a Global Sales Optimization Lead to join our London office. As a key member of our team, you'll drive revenue growth and foster...
-
Global Sales Optimization Lead
1 month ago
London, Greater London, United Kingdom Deputy Full timeAbout DeputyWe're Deputy, a global SaaS workforce management company that's changing the way businesses manage their hourly workforces. With over 330,000 workplaces across 100+ countries, we're dedicated to empowering 80% of the global workforce.About the RoleWe're seeking a Business Growth Strategist to join our London office. As a key member of our team,...
-
Head of Retail Operations
1 month ago
West London, London, United Kingdom Company of Cooks Full timeCraft, Creativity and Community – we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK's most cherished venues since 1996, delighting customers and clients alike with great food and drinks, brilliant service and an...
-
Head of Financial Operations
1 day ago
London, Greater London, United Kingdom Retail Insights Full timeJob DescriptionWe are looking for an experienced Head of Financial Operations to join our team at Retail Insights. In this role, you will be responsible for leading our financial operations, including financial planning, analysis, and reporting.About the RoleThe ideal candidate will have a strong background in finance, with experience as a CFO, Head of...
-
Head of Retail Operations
13 hours ago
London, Greater London, United Kingdom Retail Insights Full timeRetail Insights is seeking an experienced Managing Director to join our team and contribute to our mission of shaping the future of retail. As a leader in our organization, you will be responsible for:• Leading and developing high-performing teams to deliver exceptional experiences for our network.• Strengthening our brand in the global market through...
-
Deputy Head of Academic Development
1 day ago
London, Greater London, United Kingdom Independent Association of Prep Schools Full timeIndependent Association of Prep Schools is seeking an exceptional Deputy Head of Academic Development to join our leadership team. This is a unique opportunity to drive academic excellence and shape the future of our students.The estimated annual salary for this position is £70,000 - £90,000, depending on experience.About the RoleThe Deputy Head Academic...
-
Deputy Head of Academic Operations
2 weeks ago
London, Greater London, United Kingdom Goodman Masson Full timeAbout the Role:The Deputy Head of Academic Services (Quality) will be essential in supporting and advancing the university's academic standards, ensuring high-quality assurance and regulatory compliance across all academic functions. This is a critical role that requires strong leadership skills, technical knowledge, and the ability to drive change.As a key...
-
Deputy Head of Agricuture
24 hours ago
London, Greater London, United Kingdom Wiltshire College & University Centre Full timeWiltshire College & University Centre is a leading provider of land-based education, offering a range of courses and programs to meet the needs of students and employers. As Land Based Deputy Head, you will be responsible for leading a talented delivery team and contributing to the development of a forward-thinking curriculum strategy.You will work closely...
-
Deputy Head of Concessions
4 days ago
London, Greater London, United Kingdom Levy UK Full timeJob DescriptionThis is a unique opportunity to join Levy UK & Ireland as a Deputy Retail Operations Manager at The O2. As part of our team, you will be responsible for overseeing retail operations, managing concession units, kitchens, and bars, and leading a high-performing retail team.Key ResponsibilitiesPlan and execute retail operations to ensure seamless...