Customer Service Representative

3 weeks ago


Carnforth, Lancashire, United Kingdom Moto Full time
About the Role

We are seeking enthusiastic individuals to join our team as Customer Service Assistants at Moto's motorway services areas. As a Customer Service Assistant, you will play a vital role in delivering exceptional customer service, ensuring our customers have a positive experience, and contributing to the success of our business.

Key Responsibilities
  • Maintain stock levels and replenish displays and fridges to ensure a seamless customer experience.
  • Prepare and serve hot food and refreshments to our customers.
  • Provide timely and exceptional customer service, addressing customer enquiries and resolving issues efficiently.
  • Operate tills and process orders accurately and efficiently.
  • Maintain high standards of product quality and store cleanliness, ensuring a safe and welcoming environment for our customers.
What We Offer
  • A competitive hourly rate, including night shift premium.
  • Opportunities for career development and funded qualifications.
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance.
  • Colleague discount scheme, offering up to 60% discount on brands such as Costa Coffee, Pret A Manger, and more.
  • Weekly pay and a bonus scheme equivalent to 1 week's salary based on average hours worked.
Requirements

To be successful in this role, you will need to be 18 years of age or over and able to access the site. We welcome applications from individuals looking for a career change or those with transferable skills.

As a Customer Service Assistant, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences. If you are enthusiastic, motivated, and committed to providing excellent service, we would love to hear from you.



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