Global Technical Support Professional
2 days ago
Kingdom People is seeking a Global Technical Support Professional to join our team. This individual will be responsible for providing technical support and training to our customers in the EMEA region.
**Key Accountabilities:**
- Provide technical support for the EMEA region via email, phone, and web.
- Ensure all customer interactions are delivered to the highest standard.
- Monitor and report on technical support activity and KPIs.
**Requirements:
- Fluency in English and Spanish.
- Previous technical experience with networks, preferably fibre optic networks.
- Strong analytical and problem-solving skills.
**Estimated Salary:** £55,000 - £65,000 per annum.
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