Global Network Support Professional

6 days ago


Maidenhead, Windsor and Maidenhead, United Kingdom Kingdom People Full time
Job Summary

We are seeking a highly motivated Global Network Support Professional to join our team at Kingdom People. The ideal candidate will have a strong technical background, excellent communication skills, and experience working with networks, preferably fibre optic networks.

Responsibilities
  • Provide technical support for the EMEA Region and respond to customer enquiries via email, phone, and web.
  • Work with the Technical Support Team Leader and Customer Experience Manager to identify problems and develop solutions, leading change where needed.
  • Report all product issues and customer calls on the CRM system.

We offer a competitive salary of £50,000 - £65,000 per annum, depending on experience, plus benefits such as health insurance, pension scheme, and annual leave.



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