Service Coordinator
4 days ago
We are seeking a highly organized and detail-oriented Service Administrator to join our team at Zoom Recruitment Services Ltd. As a Service Administrator, you will play a crucial role in ensuring the smooth operation of our service department.
Key Responsibilities:- Manage and maintain our Service / Service-Tracker system, including troubleshooting, training, and updating.
- Report any service issues to the relevant Service Manager and assist in resolving them.
- Provide exceptional customer service via our service line and respond to customer inquiries.
- Support Service Managers with administrative tasks, including proofreading emails and reports.
- Collaborate with technicians to resolve queries, access requests, and problems.
- Act as an intermediary between management and technicians to ensure effective communication.
- Assist with RAMS (Risk Assessments & Method Statements) and scheduling routine dates as required.
- Verify call-outs have been completed and log job-work orders onto the system.
- Set up, amend, and cancel contracts with management permission.
- Address and assist with setting up and solving problems with technicians' mobile phones.
- Explain contract details to technicians and arrange parking for them.
- Monitor and report on technicians' service state and chase them to complete scheduled tasks.
- Send regular reports to certain clients and block treatment administration.
- Set up, maintain, and troubleshoot client portals to ensure access permits are up-to-date.
- Assist in organizing holiday cover for technicians.
- Company Pension Scheme
- Free On-site Parking
Please note that due to the high volume of applications, we regret that we are unable to respond to all candidates. If you have not been contacted within seven days, please assume that you have not been selected for this position.
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Service Coordinator
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Service Coordinator
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Westerham, Kent, United Kingdom Julie Rose Recruitment Full timeService Administrator OpportunityAn exciting chance to be part of a dynamic service team in a national organisation's head office, located in a friendly office environment.This is a fixed-term contract to cover maternity leave for a period of 12 months, providing a unique opportunity to gain experience and skills in a supportive team.As a Service...
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Service Coordinator
1 day ago
Westerham, Kent, United Kingdom Zoom Recruitment Services Ltd Full timeService AdministratorZoom Recruitment Services Ltd is seeking a highly organized and detail-oriented Service Administrator to join our team. As a Service Administrator, you will play a crucial role in ensuring the smooth operation of our service department.Key Responsibilities:Manage and maintain accurate records of service requests, including...
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Service Coordinator
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Westerham, Kent, United Kingdom Zoom Recruitment Services Ltd Full timeService AdministratorWe are seeking a highly organized and detail-oriented Service Administrator to join our team at Zoom Recruitment Services Ltd. As a Service Administrator, you will play a crucial role in ensuring the smooth operation of our service department.Key Responsibilities:Manage and maintain accurate records of service-related data, including...
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Service Coordinator
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Westerham, Kent, United Kingdom Zoom Recruitment Services Ltd Full timeService AdministratorWe are seeking a highly organized and detail-oriented Service Administrator to join our team at Zoom Recruitment Services Ltd. As a Service Administrator, you will play a crucial role in ensuring the smooth operation of our service department.Key Responsibilities:Manage and maintain accurate records of service-related data, including...
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