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Service Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Service Administrator to join our team at Zoom Recruitment Services Ltd. As a Service Administrator, you will play a crucial role in ensuring the smooth operation of our service department.
Key Responsibilities:- Manage and maintain accurate records of service-related data, including troubleshooting, training, and reporting.
- Provide exceptional customer service by responding to service-related queries and resolving issues in a timely and professional manner.
- Assist Service Managers with administrative tasks, including proofreading emails and reports.
- Support technicians with queries, access requests, and problems, serving as an intermediary between management and technical teams.
- Coordinate and schedule routine dates, check call-out completion, and log job-work orders onto the system.
- Set up, maintain, and troubleshoot client portals, ensuring access permits are up-to-date.
- Assist with organizing holiday cover for technicians and ensure seamless service delivery.
- Company Pension Scheme
- Free On-site Parking
Please note that due to the high volume of applications, we regret that we are unable to respond to all candidates. If you have not been contacted within seven days, please assume that you have not been selected for this role.
