Customer Experience Director
2 days ago
We are seeking a seasoned Customer Experience Director to spearhead our field marketing efforts and drive business growth through exceptional customer experiences.
This is a rare chance to revolutionize our approach to face-to-face interactions, leveraging digital and social media channels to engage customers and promote our brand.
You will lead a team of ambassadors, guiding them to deliver outstanding performance, foster a positive company culture, and exceed business targets.
Key Requirements:- A proven track record of managing and leading a regional face-to-face team and achieving outstanding performance.
- Ability to analyse data and drive business growth through enhanced customer experiences.
- Experience in customer-centric roles, with a focus on door-to-door or event interactions.
- Competitive Salary: £70,000 - £90,000 per annum, depending on experience
- Professional Development Opportunities to enhance your skills and career
- Recognized as one of the Best Companies to Work For by Glassdoor (2022)
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Customer Experience Director
2 weeks ago
Glasgow, Glasgow City, United Kingdom McKinlay Kidd Ltd Full timeAbout the RoleMckinlay Kidd Ltd is a leading provider of tailored travel experiences, and we are currently seeking a Customer Experience Director to lead our sales team. The successful candidate will be responsible for inspiring and mentoring a team of travel sales advisors to meet and exceed weekly and monthly sales targets.You will work closely with the...
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Customer Experience Director
3 weeks ago
Glasgow, Glasgow City, United Kingdom Social Pub And Kitchen - Stonegate Group Full timeCustomer Experience Director Job DescriptionWe are seeking a Customer Experience Director to lead our Social Pub and Kitchen team.This is an exciting opportunity to shape our customer experience strategy and drive business growth. About the Role:Develop and implement a customer experience strategy to drive revenue growthLead our Front of House team to...
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Customer Experience Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Fizz Experience Limited Full timeAt Fizz Experience Limited, we value our customers and strive to deliver exceptional experiences through our Customer Experience Specialists. As a key member of our sales team, you will be responsible for delivering outstanding customer service, promoting our products, and building long-term relationships with our customers.This role involves working in a...
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Customer Experience Director
2 weeks ago
Glasgow, Glasgow City, United Kingdom be Full timeDirector of Customer ExperienceWe are seeking an experienced Venue Operations Manager to lead our team and deliver exceptional standards across the board.The ideal candidate will have a proven track record in budget management and venue operations, with excellent leadership and communication skills.A competitive salary package of £55,000 per annum +...
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Customer Experience Director
3 weeks ago
Glasgow, Glasgow City, United Kingdom Harrison Scott Associates Full timeWe are seeking a highly motivated and organized professional to fill the role of Director of Customer and Operations at Harrison Scott Associates.The successful candidate will have extensive experience in customer-facing roles, a strong background in operations management, and the ability to lead cross-functional teams.We expect this individual to work...
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Customer Experience Director
3 weeks ago
Glasgow, Glasgow City, United Kingdom Scottish Citylink Coaches Full timeJob OverviewWe are seeking a CX Transformation Lead to drive our customer experience strategy and lead the development of innovative solutions to elevate the customer journey.This role involves overseeing the strategic direction, planning, and execution of initiatives that continuously evaluate and refine the customer engagement processes. Our ideal...
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Customer Experience Director
2 weeks ago
Glasgow, Glasgow City, United Kingdom Greggs Plc Full timeRole OverviewThe Retail Management Professional role at Greggs Plc is an exciting opportunity for a motivated and customer-focused individual to join our team. As a Retail Manager, you will be responsible for leading a team of retail professionals to achieve excellent customer service and sales results. You will also oversee the day-to-day operations of our...
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Customer Experience Director
3 weeks ago
Glasgow, Glasgow City, United Kingdom Tim Hortons Full timeJob Title: Restaurant Floor – Shift ManagerWe are offering a competitive salary of £26,200 per annum for this exciting opportunity at Tim Hortons UK.This role requires an individual with experience working in a Quick Service Restaurant (QSR) environment, who is passionate about delivering exceptional customer experiences and driving business growth.Our...
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Customer Experience Director
2 weeks ago
Glasgow, Glasgow City, United Kingdom TOPPS TILES Full timeAbout the Role: As a Store Manager at Topps Tiles, you will play a vital role in driving business growth and delivering exceptional customer experiences.Job Summary: This is a fantastic opportunity for an experienced retail professional to lead our store team and contribute to our ongoing success.Responsibilities:Oversee all aspects of store operations,...
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Customer Experience Director
3 days ago
Glasgow, Glasgow City, United Kingdom Outpost Overseas Full timeHow We WorkWe operate on a hybrid model, with our team based in Edinburgh and frequent travel to other locations for client meet-and-greets and partner meetings.Our Operations team works closely with clients to develop and execute customized itineraries that meet their unique needs and preferences.We pride ourselves on delivering high-quality golf...
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Customer Experience Director
3 weeks ago
Glasgow, Glasgow City, United Kingdom Heeton UK Full timeJob OverviewWe are seeking a seasoned Night Manager to oversee the supervision of our Front Office Team during night hours. As a Night Manager, you will ensure that Team Members are prepared and well-informed to deliver exceptional guest experiences from check-in through check-out.Your ResponsibilitiesManage first impressions of guestsMaintain high standards...
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Director of Live Experiences
2 months ago
Glasgow, Glasgow City, United Kingdom Compass Group UK & Ireland Full timeDirector of Live Experiences\We are seeking an experienced Director of Live Experiences to join our team at Compass Group UK & Ireland. As a key member of our live department, you will be responsible for overseeing the efficient and profitable operation of our retail units within the live department, ensuring compliance with all regulatory and safety...
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Director of Venue Experience
2 weeks ago
Glasgow, Glasgow City, United Kingdom Berlinkys Full timeAbout the RoleWe are seeking a highly motivated and experienced Director of Venue Experience to lead our team and drive business growth. As a key member of our senior management team, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.Key ResponsibilitiesCustomer Experience: Develop and implement...
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Customer Experience Strategist
3 weeks ago
Glasgow, Glasgow City, United Kingdom ALLSAINTS Full time**Job Overview**We are seeking an experienced Retail Operations Director to join our team in Glasgow Princes Square. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our store and delivering exceptional customer experiences.**Key Responsibilities**Lead and motivate a high-performing team of floor managers...
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Customer Experience Lead
3 weeks ago
Glasgow, Glasgow City, United Kingdom Newton Property Management Ltd Full timeJob TitleWe are seeking an experienced customer service portfolio manager to join our team at Newton Property Management Ltd, reporting directly to an Associate Director. This role is responsible for delivering exceptional customer service while adhering to the company's 'Newton Way' customer excellence charter.About the Role:This is an exciting opportunity...
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Healthcare Customer Experience Director
2 days ago
Glasgow, Glasgow City, United Kingdom Simple Online Healthcare Full timeAbout this RoleWe are seeking a talented individual to fill the position of Service Delivery Manager at Simple Online Healthcare. As the ideal candidate, you will have a strong background in customer service leadership and management, with a proven track record of driving excellence in online healthcare delivery.This is a pivotal role working closely with...
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Customer Service Director
2 weeks ago
Glasgow, Glasgow City, United Kingdom Glasgow Children's Hospital Trading Ltd Full timeAbout the JobWe are seeking a Customer Service Director to lead the customer-facing activities of our shop in Glasgow.The ideal candidate will have excellent customer service skills and experience managing volunteers.This role is perfect for someone who enjoys working with people and wants to make a positive impact on the lives of children and families.Key...
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Customer Service Director
3 weeks ago
Glasgow, Glasgow City, United Kingdom Zachary Daniels Full timeAbout the Opportunity:We are seeking a Customer Service Director to join our team at Zachary Daniels. This leadership position is responsible for leading a team of retail professionals in delivering exceptional customer service, driving sales growth, and ensuring site profitability.Develop and implement strategies to improve customer service standards and...
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Director of Customer Experience
2 weeks ago
Glasgow, Glasgow City, United Kingdom McKinlay Kidd Ltd Full timeAbout the RoleThe ideal candidate will have a proven track record in leading high-performing sales teams and a deep understanding of the travel industry. You will be responsible for developing and implementing sales strategies, coaching and mentoring sales teams, and identifying opportunities for process improvement.As a leader, you will inspire and motivate...
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Customer Experience Supervisor
1 day ago
Glasgow, Glasgow City, United Kingdom WHITE STUFF Full timeAbout the RoleWe are looking for a talented Customer Experience Supervisor to join our team at White Stuff. As a Customer Experience Supervisor, you will play a key role in delivering exceptional customer experiences and driving sales growth.You will be responsible for leading by example, coaching others where needed, to ensure that our customers feel...