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HR Advisor

2 months ago

Eastleigh, Hampshire, United Kingdom NHS South Central and West Commissioning Support Unit Full time
About the Role

We are seeking an experienced HR professional to join our People Operations team as an Assistant People Advisor. This role is pivotal in supporting our mission to enhance the health and wellbeing of communities by delivering high-quality HR services.

Key Responsibilities
  • Provide first-level HR advice and informal process support to SCW employees and external NHS and non-NHS customers.
  • Manage the triaging of the People Support inbox to ensure adherence to service level agreements (SLAs).
  • Offer high-level customer service for all HR-related queries, including escalation of issues that may require formal processes.
  • Support the local People teams with HR tasks such as job evaluations, TUPE processes, and employee relations cases.
  • Assist with the organisation of meetings and events, including minute-taking and follow-up action tracking.
  • Contribute to the continuous improvement of HR services by recommending updates to policies and procedures based on legislative changes and feedback.
  • Manage a People Operations Administrator.
About Us

At SCW, we are dedicated to creating a work environment where everyone feels valued, respected, and able to be their authentic selves. Our People Operations team is collaborative, supportive, and focused on delivering excellence in HR services.

Requirements
  • Chartered Institute Personnel Development (CIPD) level 5 qualification or equivalent level of experience.
  • In-depth experience of managing an HR support service to Managers and customers.
  • Expert knowledge of the NHS Terms and Conditions of Service.
  • Demonstrable experience in NHS Job Evaluation and matching - a certified evaluator.
  • Experience in the use of NHS HR systems for monitoring and reporting.
  • Commercial knowledge and understanding.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and enthusiastic individual with a passion for HR, we encourage you to apply for this exciting opportunity at NHS SCW.