Service Delivery and Operations Coordinator

1 week ago


Burgess Hill, West Sussex, United Kingdom Austin Fraser Full time

We are recruiting a talented Customer Service Administrator to join our business support team at Austin Fraser's Burgess Hill office. As a key member of the team, you will deliver exceptional customer service and handle administrative tasks.

About the Team

You will be working in a dynamic business support team that values professionalism, teamwork, and customer satisfaction.

Your responsibilities will include:

  • Providing excellent customer service via phone, email, and live chat.
  • Managing and resolving customer complaints effectively.
  • Handling administrative tasks, including data entry and record management.

To be successful in this role, you should have excellent communication skills, proficiency in MS Office and CRM software, and a passion for delivering high-quality results.

What We Offer

A competitive salary, a supportive work environment, comprehensive training and development opportunities, and long-term maternity cover.



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