Engagement Coordinator

3 weeks ago

London, Greater London, United Kingdom London Business School Full time
The Role

We are seeking a highly organized and communicative Engagement Coordinator to support the operational delivery of our engagement plan. The successful candidate will provide our Recruitment and Admission colleagues with the best opportunities to engage with high-quality and diverse candidates to recruit them into our degree programmes.

This will be achieved via a number of engagement activities that appeal to broad audiences: owned virtual and in-person events; third-party and fair events; digital communications; Partner relationships; blog and on-demand video content.

Please note, this role will involve occasional weekend and evening work to support in-person events.

Main Responsibilities
  • Supporting the scheduling of events and digital communications
  • Contributing to content ideas for the planning of events, digital communications, and blog
  • Ensuring that events and digital communications, as well as associated meetings, are scheduled in the relevant calendars
  • Researching and booking venues, and liaising with venues
  • Compiling pre-travel information and materials for Recruitment and Admissions stakeholders and event contributors (i.e. students, alumni, and school-wide staff)
  • Attending on-campus events to support with the smooth running, and collating registration and attendance data
  • Attending and running 'regular' virtual events to ensure smooth running (check that stakeholders are comfortable with the slides, microphones/cameras are working, moderating Q&A)
Requirements
  • Exceptional organisational and communication skills
  • Proactive approach to relationship development with colleagues and stakeholders
  • Good attention to detail and good time management skills
  • Experience using Microsoft Office and Zoom
  • Excellent customer service skills, with a proven track record of delivering against KPIs
  • Good team working skills and the ability to work collaboratively
  • Experience using ClickDimensions/other email platform, and experience using Microsoft Dynamics/other CRM are desirable
What We Offer
  • Generous annual leave of 27 days plus extra between Christmas and New Year
  • Automatic enrolment to a fantastic workplace pension scheme
  • Free onsite gym and swimming pool
  • Amazing range of professional development to support your career path
  • Enhanced cycle to work scheme
  • Wellbeing offering to support your physical, mental, and financial health
  • Up to 5 days volunteering leave/ up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent, or friend who is ill

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying.

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education, and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

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