Workshop Team Leader
3 weeks ago
Job Summary
We are seeking an experienced Workshop Controller to join our team at West London Jaguar Land Rover. As a Workshop Controller, you will be responsible for the day-to-day running of the workshop, ensuring that service and repair technicians achieve their daily targets.
Key Responsibilities
- Supervise and motivate a team of technicians and apprentices
- Proactively review and prioritize the daily workload
- Ensure that all working practices comply with company, DVSA, health and safety, and OEM policy
- Implement quality checks to maintain high levels of customer satisfaction
- Liaise with colleagues and other departments to ensure a top-quality service for customers
- Schedule work to meet customer needs, taking into account workshop targets, job complexity, and part availability
Requirements
We are looking for someone with motor industry experience managing a team within a busy service/workshop environment. A minimum of NVQ Level 3 in Light Vehicle Maintenance and Repair (or equivalent) is required, as well as a solid understanding of COSHH legislation, trade practices, and consumer legislation.
What We Offer
As a Workshop Controller at West London Jaguar Land Rover, you will have the opportunity to advance your career in a premium brand environment. You will receive ongoing support from our Service Manager and have access to brand-specific training to enable you to progress within the premium Jaguar Land Rover brand and the motor trade industry.
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