Workshop Team Leader
3 weeks ago
Job Summary
We are seeking an experienced Workshop Controller to join our team at West London Jaguar Land Rover. As a Workshop Controller, you will be responsible for the day-to-day running of the workshop, ensuring the service and repair technicians achieve their daily targets.
Key Responsibilities
- Supervise and motivate a team of technicians and apprentices
- Proactively review and prioritize the daily workload
- Ensure all working practices comply with company, DVSA, health and safety, and OEM policy
- Maintain high levels of customer satisfaction by implementing relevant quality checks
- Liaise with colleagues and other departments to ensure a top-quality service for customers
- Schedule work to meet customer needs, taking into account workshop targets, the complexity of each job, and the availability of parts
Requirements
We are looking for someone with motor industry experience managing a team within a busy Service/Workshop environment. You will have a minimum of NVQ Level 3 in Light Vehicle Maintenance and Repair (or equivalent) as well as a solid understanding of COSHH legislation, trade practices, and consumer legislation. Having awareness of quality control and inspection requirements of a workshop is a must.
What We Offer
We offer a competitive salary, plus bonus, and the opportunity to progress within the premium Jaguar Land Rover brand and the motor trade industry. You will also have the chance to do brand-specific training and work in a state-of-the-art facility.
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