Administrative Assistant
2 weeks ago
Job Title: Administrator
This role is based within our Failsafe team, working alongside our usual care processes to ensure patients receive the best possible experience.
Responsibilities include monitoring patients referred to the Hospital Eye Service Department, supporting appointment bookings, and ensuring patients are referred back into the programme correctly.
Liaising with maternity units and auditing patient status to ensure all patients are seen annually are also key aspects of this role.
You will be working within a team to identify and rectify any errors in procedures, maintaining high-quality standards and adhering to national guidelines.
About the Role:
- Monitor patient referrals and support appointment bookings
- Ensure patients are referred back into the programme correctly
- Liaise with maternity units
- Audit patient status to ensure annual review
- Work with the team to identify and rectify errors in procedures
Requirements:
- GCSE or equivalent qualifications
- Experience in patient care or customer service
- Excellent verbal and written communication skills
- Awareness of patient confidentiality and data protection
- Able to work flexibly and maintain high-quality standards
Working for InHealth Group:
As part of the InHealth Group, you will be working with a proud supporter of the Diabetic Eye Screening Programmes across NHS England. Our mission is to deliver high-quality diagnostics and healthcare solutions, serving 5 million patients by 2025.
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