Internal IT Support Professional

18 hours ago


Reading, Reading, United Kingdom Flagship Consulting Full time

About the Role

As a Technical Support Engineer at Flagship Consulting, you will be responsible for providing exceptional technical support to our customers, ensuring their systems are running smoothly and efficiently. You will work closely with our internal teams, including Sales and AMS, to deliver high-quality results.

Responsibilities
  • Provide technical support to customers via telephone and remote assistance
  • Maintain accurate records of customer interactions and software backups
  • Collaborate with external engineers to resolve technical issues
  • Assist in the development and implementation of process improvements
  • Participate in ongoing training and professional development
Benefits

We offer a competitive salary of £30,000 per annum, plus a range of benefits including 25 days annual leave, a matched pension scheme, private healthcare, and income protection.



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